OUR TRANSPORT SERVICES & FLEET

Safe Rides. Reliable Help. Personal Care.

Our burgundy Dodge Durango fleet with black tinted windows delivers comfortable, confidential, and culturally attentive transit across Medical, Companion, and Recurring transportation services with dedicated door-to-door escort.

BURGUNDY DURANGO · PRIVACY TINT
CLINICAL TRANSIT & ESCORT

Medical Transportation

Patient arriving safely at a routine outpatient clinic in the burgundy Dodge Durango with dark black tint, assisted by a professional care escort
HANDS-ON DOOR-TO-DOOR ESCORT · BOARDING CARE

Safe, punctual rides for dialysis, chemotherapy, specialist visits, and discharge. Travel in our burgundy Dodge Durango fleet with black tinted windows, accompanied by specialists providing dignified, culturally attentive door-to-door escort.

Fleet Vehicle:Burgundy Dodge Durango (Tinted)
Assistance Level:Door-to-Door Specialist Escort
Cultural Care:Respectful, Multilingual Support
BURGUNDY DURANGO · COMFORT
PERSONAL & COMMUNITY ASSISTANCE

Companion Transportation

Care specialist providing attentive walking and personal errand assistance to a client beside the clean burgundy Dodge Durango with dark tint
DOOR-THROUGH-DOOR GUIDANCE · WALKING SUPPORT

Supportive rides for grocery shopping, community centers, church services, and family visits. Our specialists honor diverse backgrounds—supporting Haitian, Latin, and African American elders with patient, warm companion care.

Fleet Vehicle:Burgundy Dodge Durango (Tinted)
Assistance Level:Personal Support & Package Care
Cultural Care:Heritage Attentive Companionship
BURGUNDY DURANGO · RELIABILITY
RECURRING & STANDING TRANSIT

Recurring Transportation

Care specialist assisting a senior passenger with door-to-door standing transit schedule beside the burgundy Dodge Durango in natural daylight
ROUTINE STANDING SCHEDULES · DIALYSIS CARE

Dependable standing ride schedules for regular dialysis sessions, physical therapy, weekly treatments, and continuous appointments. Count on the same punctuality, familiar care escorts, and comfortable Durango fleet every trip.

Fleet Vehicle:Burgundy Dodge Durango (Tinted)
Assistance Level:Scheduled Standing Route Care
Cultural Care:Consistent, Familiar Specialists
PRINTABLE PATIENT & CAREGIVER GUIDE
AHCA COMPLIANT NEMT STANDARDS

Download Wilkes Services NEMT Information Brochure

Access our comprehensive patient, family caregiver, and clinical coordinator brochure. Review our door-to-door safety protocols, vehicle specifications, and scheduling checklist in one shareable PDF document.

Medical Transit

Dialysis, radiation, therapy & specialist clinic visits with door-to-door escort.

Companion Transit

Errands, grocery trips, family visits & community support with patient escorts.

Recurring Transit

Standing recurring ride schedules with reliable punctuality and familiar drivers.

Document DetailsPDF · 2-Page Guide
Includes vehicle specifications (Burgundy Dodge Durango fleet), booking guidelines, rider assistance options, and emergency coordinator contacts.
Direct Dispatch VerificationAvailable 24/7 By Request
Available for Medical appointments, Companion errands, and Recurring transit schedules.
Ready to book?Request a Ride
Our Safety Promise

Safe Rides. Reliable Help. Personal Care.

We prioritize your safety and comfort above all else. From our vetted drivers to our sanitized vehicles, we ensure every trip is handled with professional care.

LEVEL 3
Personnel Safety
Rigorous Driver Vetting
Every driver undergoes extensive background checks, drug screenings, and specialized training in passenger assistance and emergency response protocols.
Safety Focus:

Criminal background check, driving record review, CPR certification.

Review Cycle:Annual re-certification
ISO 9001
Vehicle Hygiene
Sanitized Fleet Standards
Our vehicles are maintained to the highest clinical standards, ensuring a clean, comfortable, and safe environment for every medical or personal trip.
Safety Focus:

Daily deep cleaning, safety equipment check, climate control audit.

Review Cycle:Daily pre-trip inspection
CARE PLUS
Personal Care
Door-to-Door Assistance
We provide hands-on support from your door to your destination, ensuring you are safely escorted into your appointment or facility with dignity.
Safety Focus:

Mobility aid assistance, facility check-in, personal item handling.

Review Cycle:Per-trip quality review
ON-TIME
Operational Care
Reliable Dispatch Systems
Our dispatch team monitors traffic and schedules in real-time, ensuring you arrive at your medical appointments or activities on time, every time.
Safety Focus:

Real-time GPS tracking, traffic rerouting, automated status updates.

Review Cycle:Continuous monitoring
Wilkes Services professional transportation specialist in business-casual attire wearing a verified company ID badge with a warm, trustworthy appearance in natural daylight

Verified Specialist & Driver

ID Badge #WS-8842 • Fully Credentialed

Active
Patient Care CertifiedDoor-to-Door Escort

Warm, compassionate care in business-casual attire with visible company identification.

Verified Driver & Caregiver Spotlight

Trained in Care, Verified for Peace of Mind

At Wilkes Services NEMT, our drivers are far more than navigators—they are attentive care partners. Each driver is rigorously credentialed to escort riders with dignity, ease physical transitions, and ensure complete confidence from front door to appointment room.

Multi-State Background & Drug Screened

Comprehensive Level 3 criminal record checks, DMV records audit, and ongoing random screenings.

CPR & Emergency First Aid Certified

Trained in patient stabilization, emergency response, and mobility-sensitive handling.

Door-Through-Door Hands-On Escort

Personal physical guidance from inside your home threshold directly into clinic reception.

Wheelchair & Mobility Aid Specialist

Skilled in safe transfer assistance, walker securement, and supportive stability holds.

100% Guaranteed Vetting: You can request driver credentials and vehicle inspection records prior to every scheduled ride.

Book a Vetted Ride

Questions about our safety standards?

Our team is happy to discuss our driver vetting protocols, CPR certifications, and vehicle maintenance standards.

Contact Us